Frequently Asked Questions
AVAILABILITY & BOOKING
-
We recommend reaching out as soon as you have a date and venue in mind. We take on a limited number of weddings each year to maintain quality and alignment.
-
No. Dates are only reserved once agreements are signed and the booking retainer is received.
-
No. We commit fully to one wedding per date.
SERVICES & COVERAGE
-
No. We also book individual services.
-
The team you speak with during planning is the team that shows up. We do not rotate unfamiliar vendors into your event.
-
Yes. Redundancy and preparedness are part of our professional standard.
PLANNING & COMMUNICATION
-
Yes. We coordinate directly with planners, venues, and vendors as needed to ensure alignment and smooth execution.
-
We are always available to our couples!
We also schedule touchpoints and planning milestones along the way!
-
Yes. Scope is shaped around your wedding day and priorities. Customization is discussed during the Vision Call
PRICING & PAYMENTS
-
Investment is shared privately after we understand your wedding and recommend the appropriate experience.
-
Payment structure and timelines are outlined in your proposal and agreements. Typically, it looks like deposit + 2-3 scheduled payments.
WEDDING DAY
-
No. Our role is to execute according to plan and handle adjustments without placing decisions on you.
-
We adapt as needed within the agreed scope and coordinate changes professionally.
DELIVERY
-
Delivery timelines are outlined in your agreement and vary by service.
-
Revision policies are defined in your agreement and handled accordingly
GENERAL
-
Yes. Travel availability and considerations are discussed during consultation.
-
Yes. We carry professional insurance.
-
We encourage you to ask them early. Clear communication protects your experience.